Any physical product found to be defective in materials or workmanship will be replaced free of charge when returned in its original packaging. Damage caused by improper use or handling is excluded from the warranty. Fill-pack materials are consumable materials and shall be replaced at the user’s cost. Return shipping costs on items submitted for replacement must be born by the purchaser.
Because many of our products are downloadable and can be used immediately once you have purchased the course they are associated with, there are no refunds for digital products. If you have questions, please contact us before you purchase.
For full terms and conditions, see https://www.microfleur.com/pages/terms-of-service. (link is also at the bottom of the page)